TABLE OF CONTENTS

Introduction

We are thrilled to announce an upgrade to our CDN infrastructure, a move designed to provide you with a more robust, scalable, and feature-rich service. This initiative underscores our commitment to delivering superior performance and reliability for your digital assets. Through our partnership with Fastly, we aim to offer enhanced capabilities and improved resilience across our network.


Why the Change?

The upgrade to add Fastly to our supported CDN providers is part of our strategy to improve service quality continuously. The new infrastructure will allow us to leverage:

  • Tiered Caching: This feature enables each edge location to consult a central cache before reaching the origin server, significantly improving scalability and reliability.

  • Advanced Technology Support: The update introduces support for the latest technologies, including Brotli compression and HTTP/3, providing you with the flexibility to adopt new improvements as your needs evolve.

  • Improved DDoS Resilience: With a broader network and more edge locations, our new infrastructure offers enhanced protection against DDoS attacks, ensuring your content remains accessible under various conditions.


Impact on Your Service

The migration to the new CDN infrastructure is designed to be seamless, with minimal to no impact on your current operations:

  • No Immediate Action Required: For most customers, the transition will be handled by our team, with no immediate action required on your part.

  • Domain Verification: Some domains may require verification to ensure a smooth transition. If your domain is affected, we will reach out to you with specific instructions on how to verify your domain.

  • Minimal Downtime Expected: While no significant downtime is anticipated, some clients might experience a temporary certificate error during certificate regeneration.

  • Infrastructure Transparency: As your service provider, we manage the complexities of the CDN infrastructure, ensuring that the technical changes are abstracted away. You will continue to enjoy uninterrupted service, enhanced by the benefits of the new infrastructure.


Clarification on Salsa's Role

It's important to clarify that Salsa Digital is not moving away from QuantCDN. Instead, QuantCDN, our CDN provider, is upgrading its underlying infrastructure. This strategic move is aimed at enhancing the CDN services provided to you.

Timeline and Next Steps

  • Migration Schedule: We are rolling out the migration in phases to ensure a smooth transition. We will notify you in advance if your services are scheduled for migration.

  • DNS Changes: If you manage your DNS, be prepared to make the necessary changes as directed by our support team.

  • Continuous Support: Our team is here to assist throughout this transition. For support or inquiries, please contact us.


Frequently Asked Questions (FAQs)

- Will there be downtime?

We expect no significant downtime. A brief certificate error might occur for some clients during certificate regeneration but will be resolved swiftly.

- Do I need to change any settings or configurations?

Most customers will not need to make changes. If you manage your DNS, specific updates will be required. We will provide detailed instructions for those affected.

- How will this change benefit me?

The new CDN infrastructure offers improved performance, better scalability, enhanced security features, and support for the latest web technologies.


Conclusion

This upgrade is a significant milestone in our commitment to providing you with the best possible service. We understand the importance of reliability and performance for your digital presence and are confident that this transition will contribute positively to your continued success.

Thank you for your continued trust in us. We look forward to supporting your growth with our enhanced CDN services.